77p77 Privacy Policy

Introduction

77p77 ("we", "us", or "our") is committed to protecting and respecting the privacy of all players on our platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this document carefully to understand our practices regarding your personal data.

By registering an account, accessing the 77p77 platform, or using any of our services — including cricket betting, live casino, slots, and crash games — you acknowledge that you have read and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

This policy applies to all players based in Bangladesh and covers data processed through our website, mobile interface, and any associated services provided under the 77p77 brand.

Information We Collect

We collect several types of information in connection with the services we provide. The categories of personal data we process are outlined below.

Identity and Account Information

• Full name, username, and date of birth (to verify you are 21 years of age or older)
• National ID, passport, or other government-issued identification documents submitted for KYC verification
• Email address and mobile phone number (used for account communication and two-factor authentication)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Profile preferences and communication settings you configure in your account

Financial and Transaction Data

• Deposit and withdrawal records, including amounts transacted in BDT (৳) via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or other supported payment channels
• Payment method details (mobile wallet identifiers, partial card numbers) — we never store full card details on our servers
• Bonus and promotion history, rollover completion status, and wagering requirement records
• Betting and gaming activity logs, including game type, stake amounts, outcomes, and session duration

Technical and Usage Data

• IP address, device type, operating system, and browser information collected at login and during active sessions
• Pages visited, click patterns, session timestamps, and navigation paths within the 77p77 platform
• Cookies, local storage identifiers, and similar tracking technologies as described in Section 5 of this policy

How We Use Your Information

We use the personal data we collect for the following legitimate purposes:

• To create, verify, and manage your 77p77 player account, including age and identity verification (21+ requirement)
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in BDT
• To provide access to cricket betting, live casino, slots, crash games, and all other 77p77 gaming services
• To apply and track bonuses, free spins, promotions, and wagering requirements associated with your account
• To send transactional notifications, security alerts, and account-related communications via email or SMS
• To carry out fraud prevention, anti-money laundering (AML) checks, and responsible gaming monitoring
• To analyze and improve platform performance, user experience, and the quality of our games and services

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used exclusively to deliver and improve the 77p77 service.

How We Share Your Information

77p77 may share personal data with third parties only under the specific, limited circumstances described below. In all cases, sharing is governed by appropriate data-protection safeguards.

Payment Processing Partners

To process your deposits and withdrawals, we share transaction data with our payment partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and Visa/Mastercard processors — strictly for the purpose of completing your financial transactions. These partners are bound by their own data-protection obligations.

Game and Technology Providers

Our platform integrates games and technical services from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session and game-play data necessary to deliver their services. They do not receive your full identity or financial details beyond what is strictly required.

Legal and Regulatory Obligations

We may disclose your personal data when required by applicable law, court order, or government authority. This includes cooperation with anti-money laundering investigations, fraud inquiries, and any lawful demand from relevant regulatory bodies. We will always seek to limit such disclosures to what is strictly necessary.

Business Transfers

In the event of a merger, acquisition, or sale of 77p77 assets, player data may be transferred to the acquiring entity. You will be notified via the email address on your account in advance of any such transfer, and your rights under this Privacy Policy will continue to be protected.

Cookies and Tracking Technologies

77p77 uses cookies and similar tracking technologies to operate and improve our platform. We use three primary categories of cookies:

• Essential Cookies: Required for core platform functions such as keeping you logged in, maintaining session state, and enabling secure transactions. These cannot be disabled without breaking platform functionality.
• Analytics Cookies: Help us understand how players navigate the 77p77 platform — which pages are visited most frequently, which games attract the most play sessions, and how we can improve the overall user experience. Data is aggregated and anonymized where possible.
• Preference Cookies: Remember your platform settings such as language preference, default game view, and notification options, so you do not need to reconfigure them on each visit.

You may manage cookie settings through your device browser. Please note that disabling essential cookies may impair your ability to log in or conduct transactions on the 77p77 platform.

Data Retention

We retain your personal data for as long as your 77p77 account remains active. Upon account closure, we will retain your data for a minimum of five (5) years to comply with applicable financial recordkeeping requirements, anti-money laundering obligations, and responsible gaming obligations. After this period, your data will be securely deleted or anonymized.

Certain logs may be retained for shorter periods — for example, server access logs are typically purged after 90 days unless relevant to an ongoing investigation. Marketing communication preferences are deleted promptly upon opt-out.

Security of Your Data

77p77 takes the security of your personal data seriously. We implement SSL encryption on all data transmissions between your device and our platform, ensuring that your login credentials, payment data, and personal details are protected in transit. Our servers are hosted in secure data centers with restricted physical and network access.

While we apply industry-standard technical and organizational security measures, no online platform can guarantee absolute security. We encourage you to choose a strong, unique password for your 77p77 account and to enable two-factor authentication (2FA) where available. If you suspect unauthorized access to your account, contact our support team immediately at [email protected].

Your Data Rights

As a 77p77 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: Subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purpose it was collected.
• Right to Object: You may object to us processing your data for direct marketing purposes. We will stop such processing immediately upon receiving your objection.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.

We aim to respond to all data rights requests within 30 days. In complex cases requiring additional verification, the response period may be extended by a further 30 days, and you will be informed accordingly.

Third-Party Links

The 77p77 platform may reference third-party game providers or payment processors. This Privacy Policy applies solely to the 77p77 platform. We are not responsible for the privacy practices of any third-party service, and we encourage you to review their respective privacy policies before engaging with their services directly.

Children's Privacy and Age Restriction

77p77 is strictly an adults-only platform. All players must be 21 years of age or older to register and participate in any real-money gaming or betting activity. We do not knowingly collect, process, or store personal data from individuals under the age of 21.

If we become aware that a player under the age of 21 has provided personal data or opened an account, we will immediately suspend the account, void any transactions, and delete all associated personal data. If you believe a minor has accessed our platform, please notify us immediately at [email protected].

Payment Data and Financial Security

All financial transactions on 77p77 are processed through encrypted, secure payment channels. When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or any other supported method, your transaction data is transmitted over SSL-secured connections. We do not retain full card numbers, CVV codes, or complete mobile banking PINs on our servers.

Our payment partners — including bKash, Nagad, Rocket, and Upay — operate under their own security frameworks and are responsible for the security of data processed within their own systems. We recommend reviewing their respective privacy policies to understand how your mobile wallet data is handled.

Changes to This Privacy Policy

77p77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform services. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email.

Your continued use of the 77p77 platform following the publication of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77p77 handles your personal data, our support team is available to assist you. We are committed to responding to all privacy-related inquiries promptly and transparently.

Email: [email protected]